We have a cracked window.
It is the attic and I'd have not noticed but Dana did. Guarding her nest. My job is to fix the nest. So I nosed around and through Next Door got a link to a local company and contacted him. Local. Small business. All seemed good. This is not magic, it is a standard window replacement. I even made it better by not waiting until August to make the appointment. Since it is in the attic the temp there is pretty warm in August so I arrange anything having to do with the attic in the other seasons. The guy was supposed to come over this morning and sent me a text yesterday afternoon:
I just wanted to advise you that when I go up into your attic I can't be responsible for any damage that may occur while walking across the rafters. I will do my best to watch where I step but I cannot be held responsible for any damage while walking or working up there.
I forwarded this gem to my friendly insurance agent who sent me back a WTF? that made me more sure of my ground. I cancelled the appointment not really wanting anyone in my house who starts off a relationship advising me that he can't be responsible.
There are a lot of other choices and it is not an emergency. Definitely off putting, though.